About continuation
I have it renewed automatically, when will the expiration date be updated?
自動継続の流れは以下となります。
●マイページにアクセスすると「会員有効期限」の横に、
継続中の方は【自動継続中】が表示されます。
自動継続中のクレジットカードの停止や変更は、
【会員期限月の20日まで】行うことが可能です。
●自動継続中の場合、ご登録のクレジットカードにて、
会員有効期限月の21日～月末の間に更新されます。
●継続が完了すると、マイページで延長された有効期限が確認できます。
※ご登録メールアドレス宛にメールでもお知らせいたします。
なお、万が一、登録クレジットカードで継続不可となった場合でも、
会員有効期限後、1か月以内であれば、継続手続きを行うことができます。
Other questions regarding "Continuation"
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Q.
Please tell me how to continue the procedure.
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Q.
Before the site renewal, I paid with a credit card and set it to auto-renewal. Will it continue automatically after renewal?
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Q.
My membership number has changed even though I have completed the renewal procedure.
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Q.
Even though I had no recollection of completing the procedure, it was automatically continued.
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Q.
My membership has expired. Can I continue the process now?
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Q.
What is "credit card automatic renewal"?
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Q.
Please let me know how I can check if my credit card is automatically renewed.
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Q.
Please tell me how to stop automatic renewal of my credit card.
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Q.
Can I change the credit card information used for automatic renewal?
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Q.
How can I change automatic continuation from "no" to "on"?
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Q.
My subscription is being automatically renewed, but I would like to continue using "convenience store payment". What should I do?
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Q.
One month before my membership expired, I received an email from my credit card company informing me that my membership fee would be withdrawn.
If the above example does not resolve your issue, please contact us using the form below.