About continuation
My membership has expired. Can I continue the process now?
You can renew your membership within one month after your membership expires.
*However, this period will not be extended.
Example: If the expiry date is the end of July, it can be continued until the end of August.
Please note that if one month has passed after your membership expires, you will no longer be able to continue using the same membership number.
This will be a new registration and a new membership number will be issued.
Please note that information on your joining date cannot be carried over either.
Other questions regarding "Continuation"
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Q.
Please tell me how to continue the procedure.
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Q.
Before the site renewal, I paid with a credit card and set it to auto-renewal. Will it continue automatically after renewal?
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My membership number has changed even though I have completed the renewal procedure.
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Even though I had no recollection of completing the procedure, it was automatically continued.
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What is "credit card automatic renewal"?
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Please let me know how I can check if my credit card is automatically renewed.
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Please tell me how to stop automatic renewal of my credit card.
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Can I change the credit card information used for automatic renewal?
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How can I change automatic continuation from "no" to "on"?
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My subscription is being automatically renewed, but I would like to continue using "convenience store payment". What should I do?
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I have it renewed automatically, when will the expiration date be updated?
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One month before my membership expired, I received an email from my credit card company informing me that my membership fee would be withdrawn.
If the above example does not resolve your issue, please contact us using the form below.