About continuation
One month before my membership expired, I received an email from my credit card company informing me that my membership fee would be withdrawn.
If you choose credit card payment, "provisional sales processing" will be performed one month before the membership expiration date.
"Provisional sales processing" is simply a state in which the card limit has been secured.
Depending on your credit card company, it may be listed on your debit email/web statement, etc.
No payment or billing will occur with "Provisional Sales Processing", and no payment will be made even if the suspension operation is performed before the 20th of the month in which the membership expires.
*If you use a debit card or prepaid card, a withdrawal may occur during provisional sales processing.
If you subsequently stop automatic renewal, please rest assured that no payment will be made and your refund will be refunded after a certain period of time.
*Since the operation of debit cards and prepaid cards is not guaranteed, refund details cannot be provided through the fan club counter.
Please contact your credit card company.
If you have selected automatic renewal of your credit card, unless you cancel your membership by the 20th of the month in which your membership expires,
Continuation fees for the following year will be settled using your registered card.
"Provisional sales processing" is simply a state in which the card limit has been secured.
Depending on your credit card company, it may be listed on your debit email/web statement, etc.
No payment or billing will occur with "Provisional Sales Processing", and no payment will be made even if the suspension operation is performed before the 20th of the month in which the membership expires.
*If you use a debit card or prepaid card, a withdrawal may occur during provisional sales processing.
If you subsequently stop automatic renewal, please rest assured that no payment will be made and your refund will be refunded after a certain period of time.
*Since the operation of debit cards and prepaid cards is not guaranteed, refund details cannot be provided through the fan club counter.
Please contact your credit card company.
If you have selected automatic renewal of your credit card, unless you cancel your membership by the 20th of the month in which your membership expires,
Continuation fees for the following year will be settled using your registered card.
Other questions regarding "Continuation"
-
Q.
Please tell me how to continue the procedure.
-
Q.
Before the site renewal, I paid with a credit card and set it to auto-renewal. Will it continue automatically after renewal?
-
Q.
My membership number has changed even though I have completed the renewal procedure.
-
Q.
Even though I had no recollection of completing the procedure, it was automatically continued.
-
Q.
My membership has expired. Can I continue the process now?
-
Q.
What is "credit card automatic renewal"?
-
Q.
Please let me know how I can check if my credit card is automatically renewed.
-
Q.
Please tell me how to stop automatic renewal of my credit card.
-
Q.
Can I change the credit card information used for automatic renewal?
-
Q.
How can I change automatic continuation from "no" to "on"?
-
Q.
My subscription is being automatically renewed, but I would like to continue using "convenience store payment". What should I do?
-
Q.
I have it renewed automatically, when will the expiration date be updated?
If the above example does not resolve your issue, please contact us using the form below.