About continuation
Please tell me how to continue the procedure.
会員有効期限月の3か月前(有効期限月を含む)から、ログイン後の【MY PAGE(マイページ)】でご継続が可能となります。
例:7月末が有効期限の場合 ⇒ 5月から8月末(猶予期限)まで継続手続き可能
ご継続可能期間となりましたら、メールにてご案内いたしますのでお手続きを行ってください。
※メールはあくまでお知らせとなりますので、メールが届かないからといってご継続のお手続きができないことはございません。
ご自身の継続期間中にログインをしていただけましたら【MY PAGE】からお手続きが可能ですのでご安心ください。
※必ずWebブラウザ(Safari/Chrome)でサイトへアクセスしてください。
Other questions regarding "Continuation"
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Q.
Before the site renewal, I paid with a credit card and set it to auto-renewal. Will it continue automatically after renewal?
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Q.
My membership number has changed even though I have completed the renewal procedure.
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Q.
Even though I had no recollection of completing the procedure, it was automatically continued.
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Q.
My membership has expired. Can I continue the process now?
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Q.
What is "credit card automatic renewal"?
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Q.
Please let me know how I can check if my credit card is automatically renewed.
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Q.
Please tell me how to stop automatic renewal of my credit card.
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Q.
Can I change the credit card information used for automatic renewal?
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Q.
How can I change automatic continuation from "no" to "on"?
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Q.
My subscription is being automatically renewed, but I would like to continue using "convenience store payment". What should I do?
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Q.
I have it renewed automatically, when will the expiration date be updated?
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Q.
One month before my membership expired, I received an email from my credit card company informing me that my membership fee would be withdrawn.
If the above example does not resolve your issue, please contact us using the form below.