About continuation
Before the site renewal, I paid with a credit card and set it to auto-renewal. Will it continue automatically after renewal?
For those who enrolled and automatically renewed their membership by credit card payment before the site renewal.
Due to the site renewal, the payment agency has changed, so automatic continuation of credit card payments has been suspended or canceled.
Automatic renewal applies to the following:
・If you pay by credit card at the time of membership after the site renewal
・If you pay by credit card at the time of renewal (reflected from the next year)
When completing renewal procedures on this site after renewal, if you pay by credit card, automatic renewal will be reflected from the following year.
*If your membership has expired within one month (within the grace period), you can complete the transfer procedure and your membership fee will be charged after you log in.
If you wish to continue using the fan club, please make a payment.
*Please note that the same membership number will no longer be valid one month after the expiration date.
Other questions regarding "Continuation"
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Q.
Please tell me how to continue the procedure.
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Q.
My membership number has changed even though I have completed the renewal procedure.
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Q.
Even though I had no recollection of completing the procedure, it was automatically continued.
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Q.
My membership has expired. Can I continue the process now?
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Q.
What is "credit card automatic renewal"?
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Q.
Please let me know how I can check if my credit card is automatically renewed.
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Q.
Please tell me how to stop automatic renewal of my credit card.
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Q.
Can I change the credit card information used for automatic renewal?
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Q.
How can I change automatic continuation from "no" to "on"?
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Q.
My subscription is being automatically renewed, but I would like to continue using "convenience store payment". What should I do?
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Q.
I have it renewed automatically, when will the expiration date be updated?
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Q.
One month before my membership expired, I received an email from my credit card company informing me that my membership fee would be withdrawn.
If the above example does not resolve your issue, please contact us using the form below.