About the app
After I reinstalled the app, I can no longer log in.
In order to prevent unauthorized use of e-tickets, you may onlychange your device and reinstall the apptwice a month.
Please note that if you exceed the limit, you will be required to go through certain procedures and we may check your usage status.
In addition, to prevent fraudulent use of electronic tickets, we ask that each person use the app on one ID and device.
If you have mistakenly registered twice, please cancel the unnecessary ID and try logging in again.
If you have received an electronic ticket, please contact Tixplus.
Other questions about the app
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What is in-app purchase (App Store payment/Google Play payment)?
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I registered via the app, but has the membership fee changed?
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I can't log in to the app.
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If I change my phone model, can I still use the app?
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Please tell me how to carry out various procedures using the app.
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How do I cancel in-app purchases (App Store payments/Google Play payments)?
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アプリに「山下智久の日記」「オーナーの声日記」が反映されません。
If the above example does not resolve your issue, please contact us using the form below.