TOMOHISA YAMASHITA OFFICIAL SITE

"Club9" is a fan club with an annual membership fee.

If you do not complete the renewal procedure (i.e. pay the annual membership fee) when your membership expires, your membership will be automatically cancelled.

Please check your membership expiration date on MY PAGE after logging in.

»Log in to "Club9" here
*Please access the site using a web browser (Safari/Chrome).

»If you cannot log in, click here

▼For those who use automatic credit card renewal payments
If you selected "Credit card payment" when you enrolled or during the renewal procedure for the previous year, "automatic renewal" will be applied.
Please be sure to check your current registration status on MY PAGE.

Automatic renewal can be stopped by the 20th of the expiration month.
If you wish to cancel your membership, please remember to cancel your membership by the due date.

»Click here to stop automatic credit card renewal payments

▼If you wish to cancel your membership before the expiration date due to certain circumstances
If you would like to cancel your membership rather than stop automatic renewal, please contact us.

＜Caution＞
- Membership fees already paid cannot be refunded on a pro rata basis.
・It may take some time for your cancellation to be completed after you contact us.
・Please note that we cannot cancel your membership request after you have contacted us.

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＜Required information＞
・Full name (in kanji)
・Full name (kana)
・Date of birth (8 digits in the Gregorian calendar)
・Registered email address
・Registered phone number
・Registered address
・ Plus member ID
·Membership number
・Immediate withdrawal request without waiting for the membership expiration date (←Please leave this as is without deleting)
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»If you wish to cancel your membership, please contact us here

*Please refrain from contacting us from an iCloud address, as many people do not receive our response emails.

*Please note that we will not be able to reply if the required information is left blank.

Depending on your environment, the email with the above link may not launch.
Please contact us using the [Contact Us] form.
*Please include 【Inquiry regarding cancellation】.

★Request★
If your reason for wanting to cancel is "because I have two IDs" or "because I can't apply for or receive tickets",
Please contact Ticket Plaza Customer Support with the following information:

Reason for wanting to cancel
●All your Plus member ID
●Tickets you wish to apply for and receive (artist name/performance date/venue name)

»Q. I have multiple Plus member ID.
*Please contact us via this help page.

»[Important] If you have obtained a duplicate Plus member ID