[Joining in July 2025] Membership card shipping information
FC NEWS
Thank you very much for your continued support of Tomohisa Yamashita.
2025年7月1日(火)～7月31日(木)にご入会の方の新規入会特典「会員証」を、
7月22日(火)より順次発送いたしますのでご案内いたします。
▼About shipping
・2025年8月12日(火)時点でのご登録住所へのお届けとなります。
-The item will be shipped by regular mail (Japan Post), so please check your mailbox.
・It usually takes 3 to 5 days (depending on the region) from the time the product is shipped until it is delivered.
- Depending on traffic conditions and your area of residence, it may take up to a week for delivery.
*Delivery is only available to addresses in Japan. We cannot ship to overseas addresses (for overseas Club9 members).
▼ Regarding inquiries regarding undelivered packages
8月25日(月)より順次発送となります。
If you have not received your package within a week, please check the following and contact us.
[Inquiry acceptance period]
2025年9月8日(月)10:00～2025年9月14日(日)23:59まで
※2025年7月中に新規でご入会された方のみ対象です。
*If an item has not been delivered or will be re-sent due to an incorrect address, it will only be re-sent if the item has been returned to the secretariat.
*If the item is not returned, we will not be able to resend it.
*Please note that it may take 1 to 3 months to resend the item, including the time required to confirm the return.
*Please note that we are unable to respond to inquiries about items shipped before the renewal as the inquiry period has ended.
Example: 2024 New Year's card/Valentine's greeting card/Newsletter Vol.5
*If you have completed your membership before the renewal, a new membership card will not be issued.
You can continue to use the membership cards you have already received from the previous management.
>>Click here for inquiries about undelivered items
*Outstanding applications can only be accessed during the inquiry period.
▼About inquiries regarding defects
[Inquiry acceptance period]
2025年9月8日(月)10:00～2025年9月14日(日)23:59まで
>>Can I exchange my membership certificate (membership card) if it is defective?
▼2025年8月中にご入会の方
2025年9月下旬以降の発送を予定しております。
We will ship to your registered address, so please check your address again from MY PAGE.
If you are planning to move, please register your new address as soon as possible or use the relocation and mail forwarding service (https://www.post.japanpost.jp/service/tenkyo/).
*If you live in an apartment building, please register the building name, room number, etc. without omitting any details.
*If the surname on the nameplate and the registered surname are different, please register [○○ (name on nameplate)-sama] at the end of the address.
We will notify you again once the shipment is complete.
We look forward to your continued support of Tomohisa Yamashita and Club9.