[Joining in May 2024] Information on sending out membership cards
FC NEWS
Thank you very much for your continued support of Tomohisa Yamashita.
New members who join between Wednesday, May 1st and Friday, May 31st, 2024 will receive a membership card as a special benefit.
We will inform you that we will start shipping the items from Friday, July 5th.
▼About shipping
・Delivery will be to the address registered as of June 19, 2024.
-The item will be shipped by regular mail (Japan Post), so please check your mailbox.
・It usually takes 3 to 5 days (depending on the region) from the time the product is shipped until it is delivered.
- Depending on traffic conditions and your area of residence, it may take up to a week for delivery.
*Delivery is only available to addresses in Japan. We cannot ship to overseas addresses (for overseas Club9 members).
▼ Regarding inquiries regarding undelivered packages
Shipments will begin on Friday, July 5th.
If you have not received your package within a week, please check the following and contact us.
[Inquiry acceptance period]
From Monday, July 22, 2024, 10:00 to Sunday, July 28, 2024, 23:59
*Only applicable to new members who join by May 2024.
*If an item has not been delivered or will be re-sent due to an incorrect address, it will only be re-sent if the item has been returned to the secretariat.
*If the item is not returned, we will not be able to resend it.
*Please note that it may take 1 to 3 months to resend the item, including the time required to confirm the return.
*Please note that we are unable to respond to inquiries about items shipped before the renewal as the inquiry period has ended.
Example: 2024 New Year's card/Valentine's greeting card/Newsletter Vol.5
*If you have completed your membership before the renewal, a new membership card will not be issued.
You can continue to use the membership cards you have already received from the previous management.
>>Click here for inquiries about undelivered items
*Outstanding applications can only be accessed during the inquiry period.
▼About inquiries regarding defects
[Inquiry acceptance period]
From Monday, July 22, 2024, 10:00 to Sunday, July 28, 2024, 23:59
>>Can I exchange my membership certificate (membership card) if it is defective?
▼For those who join in June 2024
Shipment is scheduled for late July.
We will ship to your registered address, so please check your address again from MY PAGE.
If you are planning to move, please register your new address as soon as possible or use the relocation and mail forwarding service (https://www.post.japanpost.jp/service/tenkyo/).
*If you live in an apartment building, please register the building name, room number, etc. without omitting any details.
*If the surname on the nameplate and the registered surname are different, please register [○○ (name on nameplate)-sama] at the end of the address.
We will notify you again once the shipment is complete.
We look forward to your continued support of Tomohisa Yamashita and Club9.