Information regarding ticket refunds for the Hyogo performance on Tuesday, August 15th
FC NEWS
We would like to inform you about ticket refunds for the "TOMOHISA YAMASHITA ARENA TOUR 2023 -Sweet Vision-" Hyogo World Memorial Hall performance, which was rescheduled to August 15th (Tuesday) due to Typhoon No. 7.
[Postponed performance]
Tuesday, August 15, 2023 Doors open 17:00 Performance starts 18:00 Hyogo World Memorial Hall
[Rescheduled performance]
Wednesday, August 16, 2023 Doors open 12:30 Performance starts 13:30 Hyogo World Memorial Hall
For customers who are unfortunately unable to attend the rescheduled performance, we will refund the ticket price.
If you wish to receive a refund, please check the refund period and method below and complete the procedure within the period.
*Please note that refunds will not be given if the ticket is lost, the ticket stub has been torn off, or the electronic ticket has already been printed.
[Refund acceptance period]
August 25th (Friday) 10:00 to September 3rd (Sunday) 23:59
*Please note that refunds will no longer be possible after the refund acceptance period has passed.
[Refund method]
・Procedures vary depending on the ticket collection method.
・After confirming your method of collection, please proceed to the explanation page for the applicable refund method from the URL below.
https://t.pia.jp/guide/refund.jsp
When processing a refund at Cloak, customers who have already issued tickets using the MOALA Pocket app will need to return them to Cloak.
We apologize for the inconvenience, but you will need to update the app to the latest version when making a return, so please update to the latest version from the store below before proceeding.
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■Customers using iPhone
https://apps.apple.com/jp/app/moala-pocket/id1626245204
■Customers using Android
https://play.google.com/store/apps/details?id=fun.moala.pocket
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