About site usage and content
[Android] I can't watch MOVIE.
Please check the following.
■JavaScript settings
Be sure to enable it.
Start Chrome > Top right [:] (menu) > Settings > Advanced settings > Check "Enable JavaScript"
*The display differs depending on the model, browser, and OS version.
■Cookie settings
Start Chrome > Top right [:] (menu) > Settings > Site settings > Check if cookies are enabled
■Clear cache
Please try clearing your browser's cache.
Also, if many other applications are running, please end the task once.
■Communication environment
Please play in an environment with good reception, such as Wi-Fi.
■Restart your device
Please turn off the power and restart it.
■Others
Regarding viewing from Android smartphones,
When using Google Chrome on some devices, you may not be able to view videos correctly.
If you encounter an error, please try viewing in a browser other than Google Chrome, such as Firefox.
"Firefox" browser
*Moves to the Google Play page.
Other questions regarding "Usage of the site/content"
If the above example does not resolve your issue, please contact us using the form below.