Regarding payment of membership fees
I would like to register using a credit card, but an error message appears.
We are unable to investigate or answer the details of the error.
Please check the following.
●Are there any incorrect inputs?
Please enter the card number, expiration date (month mm/year yy), and security code correctly in half-width characters.
●Is the card available?
Please check the limit and expiry date.
●Isn't it a rechargeable card?
[VISA/Master/JCB/AMEX/Diners] cards can be used.
*Please refrain from using debit cards, prepaid cards, and bundle cards as their operation is not guaranteed.
●Are you operating under the recommended environment?
Please operate using a standard web browser (Safari/Chrome).
If the issue persists, please contact your credit card company to confirm the validity of your card.
Please check the following.
●Are there any incorrect inputs?
Please enter the card number, expiration date (month mm/year yy), and security code correctly in half-width characters.
●Is the card available?
Please check the limit and expiry date.
●Isn't it a rechargeable card?
[VISA/Master/JCB/AMEX/Diners] cards can be used.
*Please refrain from using debit cards, prepaid cards, and bundle cards as their operation is not guaranteed.
●Are you operating under the recommended environment?
Please operate using a standard web browser (Safari/Chrome).
*Operation is not guaranteed for in-app browsers (Yahoo! JAPAN app/Google app).
"The system requirements are hereIf the issue persists, please contact your credit card company to confirm the validity of your card.
Other questions regarding "Membership fee payment"
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Q.
I registered as a member on the site before the renewal. Do I have to pay the membership fee again?
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Q.
Please tell me which payment methods are supported.
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Q.
Please tell me which credit cards are available.
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Q.
Can I use debit cards, prepaid cards, and bundle cards?
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Q.
The message "The maximum number of errors has been reached" is displayed and you cannot register as a member.
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Q.
Can I check or change the registered credit card information?
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Q.
Can I change my payment method?
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Q.
Are there any differences in the services provided depending on the payment method?
If the above example does not resolve your issue, please contact us using the form below.